FAQ
Frequently asked questions
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Yes. We give a free demo online or at your business. Request one from the Free Demo page, call us, or send a WhatsApp message.
Yes. Billing runs on your computer and keeps working offline. When the internet is back, sales sync to your online dashboard automatically.
Yes. Receipts, invoices and reports can be in Sinhala, English or both.
Yes. We build our systems ourselves, so we can add fields, reports and steps that match how you work.
Yes. We can import items, customers, suppliers and opening balances from Excel or your old system.
A Windows computer for billing, plus a barcode scanner, thermal printer and cash drawer if needed. We can recommend or supply suitable hardware.
By phone, WhatsApp and remote desktop, usually the same day. We visit on site when a problem cannot be fixed remotely.
Cloud systems are backed up daily on our managed servers. For local systems we set up automatic backups on your computer.
A ready-made system like our POS can be installed within a few days. Custom systems depend on scope; your proposal will show the timeline.
You can choose a one-time licence, a monthly cloud plan, or a project price for custom work. Each proposal shows the payment schedule.
Still have a question?
Talk to us directly. We reply in Sinhala or English.